Warranty & Missing Parts
If your YRZtiles set arrives damaged, is missing a piece, or develops a problem, our support team will review the issue and explain the available options.
What to include
- Your order number and the store or website where you purchased the set.
- The product name and set size.
- A short description of the problem.
- Clear photos of the affected piece, packaging, and product label when available.
What happens next
Eligibility and available remedies depend on the issue, purchase channel, proof of purchase, and applicable law. Please do not send products or parts until our support team provides instructions.